Category: Lean Six Sigma Topics
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Voice of the Customer (VOC)
The Voice of the Customer (VOC) is a fundamental principle in Lean Six Sigma, a methodology aimed at improving processes to align them with customer specifications. This concept plays a…
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Lean manufacturing 4.0
Smart Lean and Smart Six Sigma, including their many different names, are on the rise. Smart Industry is making Lean increasingly more flexible. The innovations vary from automated vehicles to…
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Continuous Improvement
What is Continuous Improvement and why is it important? Continuous improvement is a strategic and cultural approach focused on enhancing business processes through incremental or breakthrough improvements. At its core,…
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Coaching Kata
Toyota has been engaged in continuous improvement for decades. They see continuous adjustment and improvement of stable processes as the most important competitive advantage. Continuous improvement is a skill that…
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SMED Method
The abbreviation SMED stands for Single Minute Exchange of Dies and was conceived by the Japanese Shigeo Shingo, an industrial engineer at Toyota. The SMED method strives for a fast and…
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Operational Excellence
Operational excellence is one of the value strategies according to Treacy and Wiersema. They argue that an organization should master all 3 disciplines but at least be distinctive in 1…
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Critical to Quality (CTQ)
Critical to Quality (CTQ) is a pivotal concept in the Lean Six Sigma methodology, serving as the keystone for achieving excellence in both product and process outcomes. CTQ is the…
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PDCA
PDCA, also known as the Plan-Do-Check-Act cycle, is a proven and powerful improvement method widely used within many organizations. With the PDCA Cycle, plans are drawn up, actions are carried…
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OKR
OKR stands for Objective and Key Results, meaning the setting of objectives and results following a framework possibly wholly monitorable and measurable. This working model is a projectual and strategic…
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5S methodology
One of the many tools in the Lean toolbox is the 5S methodology. Originating from a Japanese management philosophy, the 5S methodology refers to the five Japanese words which describe…
