Category: Green belt
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What will I learn with Lean Six Sigma?
Lean Six Sigma is a methodology aimed at improving quality and efficiency in processes. It does so by using various tools and practices to eradicate waste and inefficiencies. When taking…
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Voice of the Customer (VOC)
The Voice of the Customer (VOC) is a fundamental principle in Lean Six Sigma, a methodology aimed at improving processes to align them with customer specifications. This concept plays a…
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Continuous Improvement
What is Continuous Improvement and why is it important? Continuous improvement is a strategic and cultural approach focused on enhancing business processes through incremental or breakthrough improvements. At its core,…
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OKR
OKR stands for Objective and Key Results, meaning the setting of objectives and results following a framework possibly wholly monitorable and measurable. This working model is a projectual and strategic…
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What is a Green Belt?
A Lean Six Sigma Green Belt is more than just a certification, it’s the first real step toward becoming a true change maker. As a Green Belt, you’ll learn to…
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The Lean Six Sigma Green Belt Exam: A milestone to Continuous Improvement
Thinking about boosting your career with a Lean Six Sigma Green Belt certification? You’re not alone. As businesses increasingly focus on improving quality and efficiency, professionals with Green Belt credentials…
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How one trainer achieved a student project success rate of 78% and an ROI of 700%
After some two decades of training people in Lean Six Sigma, we have concluded that one issue hinders nearly everyone we train. Regardless of who is in front of the…
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Streamlining HRM Processes at an educational institution
At an educational institution’s Service Center HRM, a six-month Lean Six Sigma Green Belt project tackled inefficiencies in processing employee data changes, known as HR mutations. Faced with frequent submission…
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Speeding Up Public Record Releases: A Lean Six Sigma Approach
In just five months, a public sector organization cut record request processing time from four hours to under one, a 75% improvement, while slashing operational costs by 50%. This Lean…
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Helping Customers Use Self-Service to Reduce Calls
In the fast-paced world of telecommunications, reducing avoidable customer service calls is key to improving both efficiency and satisfaction. This six-month Green Belt project set out to increase usage of…